Dear Mark,
My name is Fergal Q. and I have over the past while been working with Jim Mullet to set up a group golf trip to Chang Mai.
I am living in Singapore and contacted Jim a few months ago to arrange the trip. I felt I should write to you to let you know how impressed I am with Jim’s timely feedback, his communication process and his commitment to serve the customer.
He has done a great job and I am delighted to say that everything has been organized in a very professional and courteous manner.
Best Regards
Fergal Q.
United kingdom Sep